STANDSTILL agencies manage PEOPLE
STANDOUT agencies manage PROCESS
STANDSTILL agencies spend too much time managing and motivating people. People are the lifeblood of agencies, but if you try and run the business on people power alone, you will find it difficult to manage and impossible to scale. All people based businesses need great talent, but they also need structure, systems and processes.
STANDOUT agencies know that systems scale agencies (not people). No matter how talented your people are, if they are operating in a business without clear processes and systems they will struggle (and probably leave). STANDOUT agencies deploy processes at every opportunity. They help employees to learn, drive consistency, reduce errors, speed up delivery and increase productivity.
If you want less problems, don’t employ more people, deploy more processes.