STANDOUT agencies are not indifferent

The majority of your clients leave because they think you don’t care.

Even STANDOUT agencies lose clients. It’s part of doing business and happens to us all at some point. Sometimes you can’t avoid a client leaving, but much of the time you can.

How? Make sure they know you care.

A famous research study conducted by John Gattorna a visiting professor at Macquarie Graduate School of Management found that a staggering 68% of customers leave because of perceived indifference.

Client relationship building never stops. We’re rapidly approaching Christmas. Look at your client list today and make sure you speak to all of them in the next 2 weeks.

#StandoutOrDie #StandoutSecrets #AgencyGrowth